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Frequently Asked Questions
Got Questions? We've got answers!
How can I book a tour?
Enter your details in the corresponding form or write to us at [email protected] with your requirements, and we will get back to you at the earliest to assist you with your trip.
What's included in the tour packages?
All camping experiences include transport / trek guide from check-in point to checkout point, food and stay as per the itinerary. Adventure activities that are not listed in the itinerary are payable extra. Curated events as part of the experience is included in the package. Doctors on call are available on every camping site. Emergency evacuation by road is mandatorily available in every campsite.
Are the tours suitable for all ages?
Camping is an outdoor adventure activity, and safety comes first. All camping sites can accommodate people of all ages, but we advise caution when indulging in activities that strain the body. Consult your doctor if you have any heart ailments, hypertension or high cholesterol etc. Take your regular medications with you. Children must be kept under close monitoring.
Do you offer travel insurance?
We have tie-ups with the best brands that provide travel insurance. Let us know your requirement when booking your trip.
What measures are taken for traveler safety?
Campsurfer always puts your safety first. All campsites are mandatorily required to avail doctor on call and emergency evacuation facility. The trek guides are qualified professionals trained in wilderness medicine and rescue. All campsites are required to adhere to hygiene and safety standards laid out by fssai and local government. Campsurfer connect has provisions to provide satellite phones/ham radio in areas with no telephone network for use in emergencies, and the same shall be available with the guide.
Can I request a custom itinerary?
We understand your needs. Campsurfer supports custom itineraries and exclusive camping events . Just let us know your requirements and we have got you covered.
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